How it works
From a spreadsheet
to a fully integrated
AI calling engine.
Start with just a name and a phone number. Add complexity only when you need it — SMS follow-through, live CRM data, outcome automation. The core never changes; the power grows with you.
Standard campaign
The minimum you need to run a campaign. Provide the customer details and describe the objective — the AI handles the conversation.
What you provide per contact
What the AI does
Common use cases
Re-engagement campaignsAppointment confirmationsReservation remindersPayment remindersWelcome callsEnhanced campaign
Everything in a standard campaign, plus the ability to fire an SMS mid-call or on hang-up — with a unique link per recipient. No two customers get the same URL.
Example — AI fires SMS mid-call
"I'll send that booking link to your phone right now — you should see it in a few seconds."
Hi Sarah, here's your link: https://book.example.com/s/x7kQ2p
What you get
Common use cases
Send booking or checkout linksPersonalised discount codesDocument or contract deliveryEvent registrationCRM & system integration
For campaigns that need to pull live data from your systems, answer questions using your records, or write outcomes back automatically. This is a separate integration project — scoped, built, and handed over by our team.
Pull from your CRM
Customer history, open tickets, preferences, account balance — whatever context the AI needs to sound knowledgeable.
Answer live questions
Handle inbound calls with full account context. A customer asks about their last order — the AI knows the answer.
Write outcomes back
Log call results, update lead status, close support tickets, trigger follow-up tasks — all without manual data entry.
How integration projects work
We scope the integration with you, map the data flows, build the connection, and test against your system before go-live. Integration work is charged as a separate project alongside your per-minute usage. Typical setup is one to two weeks depending on complexity.
Common use cases
Customer service inboundPost-call CRM syncLead qualification with account dataAutomated ticket resolutionDebt & collections workflows